Returns & Exchanges
At Casa de Sante, we want you to be fully satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within the 30-day return window from the date of delivery.
Contact Support
Email our customer service team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Return
Securely pack the items and include a copy of your packing slip or a note with your RMA number clearly marked on the outside of the box.
Ship and Track
Send your package using a traceable shipping method; once received and inspected, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing